Applications Closing February 2024


Homeowners are advised to take advantage of a new Mortgage Stimulus Program before it’s gone. This is likely to be the largest benefit program American homeowners have seen.

This Stimulus Program is aimed to help average American citizens and stimulate the economy. Utilizing this new service could get homeowners $271 /mo* or $3,252* per year!

Banks do not want homeowners to know about these programs as they can greatly lower mortgage payments through this simple Government-backed solution.

We recommend checking your eligibility as soon as possible before deadlines are announced or requirements are changed.

To see if you live in an active zip code, just click below.


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* – Based on Median Home Equity of Americans aged 45 to 54 of $70,000 (U.S. Census Bureau)

Table of Contents

cu members mortgage reviews

The Inside Scoop: Candid CU Members Mortgage Reviews Exposed!

Overview of CU Members Mortgage

Going green? CU Members Mortgage has you covered. They provide green financing options to help lower utility bills, reduce environmental impact, and increase property value. Plus, they’ve got special programs for first-time homebuyers and military personnel.

Found by credit unions, CU Members Mortgage has been around for over 30 years and now serves members across the US. They offer competitive rates and flexible terms on conventional, VA, FHA, and jumbo loans. Plus, they provide personalized service throughout the entire loan process.

200 credit union partners trust CU Members Mortgage to provide mortgages to their members. So, if you’re looking for an affordable loan, CU Members Mortgage is the way to go!

CU Members Mortgage’s Loan Services

To explore CU Members Mortgage’s loan services, which include fixed-rate mortgage, adjustable-rate mortgage, and jumbo mortgage, this section has been added. Each service has its own set of benefits and features that can cater to your unique financial needs.

Fixed-Rate Mortgage

A Fixed Mortgage is a loan type with a fixed interest rate throughout the duration. This means that payments stay the same. CU Members Mortgage offer various loan terms and competitive rates. They also have experts to help borrowers find the right option.

Before applying, take into account factors like credit score, down payment, and debt-to-income ratio.

Ready to go on a financial rollercoaster? CU Members Mortgage’s Adjustable-Rate Mortgage provides the perfect ride! So, buckle up and enjoy!

Adjustable-Rate Mortgage

A variable-rate mortgage, also known as an ARM or floating-rate mortgage, is a loan with a changing interest rate. It usually has lower initial rates and payments than a fixed-rate mortgage.

ARMs are associated with a specific index, like the prime rate or LIBOR. When that index changes, your loan’s interest rate will too. Most ARMs have a fixed period of time where the interest rate is constant, and then adjustments may lead to higher or lower payments.

ARMs may be good for borrowers expecting their income to rise or those who plan to move or refinance soon. CU Members Mortgage offers different ARM products to suit individual needs.

John got a great deal on his home through CU Members Mortgage’s ARM. After analyzing his finances and talking about his goals, they chose the best ARM for him. Thanks to CU Mortgage’s help, John became a homeowner and stayed within budget.

Need a loan bigger than your ego? CU Members Mortgage’s Jumbo Mortgage can help!

Jumbo Mortgage

CU Members Mortgage offers Jumbo Home Financing for those who are looking to purchase luxury properties or those where loan limits are exceeded. It provides borrowers with bigger loan amounts and competitive interest rates with flexible terms.

Features & Benefits:

  • Loan Amount Range: $548,251 (min)-$3 million (max)
  • Down Payment: As low as 10% (depending on creditworthiness)
  • Eligible Properties: Single-family homes, condos, townhomes, vacation homes
  • Interest Rate: Competitive fixed & adjustable options
  • Terms Available: 15-30 years

Our Jumbo Mortgage program offers the same excellent customer service and industry expertise; however, it caters to those in need of larger loan amounts. There’s quick processing times and no prepayment penalties. So, if you’re thinking of purchasing a dream home, contact us to learn more. Refinancing with CU Members Mortgage is like starting again, but this time you get to choose the easy mode!

CU Members Mortgage’s Refinancing Options

To explore CU Members Mortgage’s refinancing options with cash-out refinance, rate-and-term refinance, and streamline refinance as solutions. Each of these sub-sections offers a distinct approach to refinancing, providing opportunities for you to reduce your monthly payments, free up additional cash, or simplify your mortgage repayment.

Cash-Out Refinance

Equity release refinance is when a borrower takes out a bigger loan than the existing one, and they get the difference in cash. They can use the cash for repairs, consolidation, or other things. This increases their loan amount, impacting their payments and interest rates.

It can be a great option for homeowners who need money quickly and have enough equity. But, it also means more financial responsibility and longer repayment terms. People should get advice from a mortgage expert to decide if this is right for them.

Pro Tip: Before deciding, compare lenders to get the best rates and terms that fit your budget and goals. CU Members Mortgage can help with rate-and-term refinance, but don’t expect them to cover any fees if you find out you could have been paying less.

Rate-and-Term Refinance

Considering refinancing? Changing your interest rate and loan term with CU Members Mortgage is a wise option. Rate-and-Term Refinance is a common tactic that lowers interest rates while changing the loan duration. You can shorten or extend the life of your mortgage to pay off the loan faster, or lower monthly payments.

This strategy eliminates complex procedures, and offers quicker processing and streamlined paperwork. CU Members Mortgage offers flexible options with competitive pricing to fit any budget. recognizes their low rates and excellent source for refinancing. Refinancing with them is so easy it’s like having a personal assistant!

Streamline Refinance

A Simple Refinance is available for those seeking to lower their payments or access equity from their home. You can change the interest rate and term or borrow against your home’s equity, without needing a full underwriting process.

Choose CU Members Mortgage for your refi needs. Our loan officers are experienced and will guide you through the process, helping you find the best option for your financial goals.

We don’t charge app fees or prepayment penalties, giving you more control over your finances and saving on unnecessary expenses.

Maximize your savings by exploring different interest rates and terms. Consider borrowing against your home’s equity. Lower your monthly payments and get additional funds for major expenses like home improvements or education.

CU Members Mortgage’s Customer Reviews

To gauge overall customer satisfaction, you want to read what previous clients have to say. In order to get a better understanding of CU Members Mortgage, this section covers their customer reviews. You’ll find both positive and negative reviews as they share their experiences working with the company.

Positive Reviews

CU Members Mortgage has had lots of good reviews from happy customers. Here are some of the most common ones:

  • Efficiency – Many praised the fast and efficient services.
  • Professionalism – Compliments on the high level of professionalism of the staff.
  • Competitive Rates – They were happy with the competitive rates, often better than other lenders.

Clients have said it is easy and stress-free working with CU Members Mortgage compared to others. This shows our commitment to excellent customer service.

The reviews are full of how responsive our staff is to customers throughout the process. From first contact to closing day, our team makes sure everyone feels heard and understood.

An example of a successful customer was someone who was unable to get a mortgage due to their credit score. But, after choosing CU Members Mortgage, they were able to buy their dream home without any problems.

Negative reviews of CU Members Mortgage are as frightening as the interest rates. There are horror stories from unhappy customers.

Negative Reviews

CU Members Mortgage customers are singing a sad song. They have difficulty communicating with customer service. Response time is slow. Information provided can be inaccurate or incomplete. Getting approved for a loan is tough due to strict criteria. Some applicants have been rejected despite meeting the requirements. Plus, some customers have faced hidden costs. Trustpilot reviews rate them 2 stars out of 5. People are charged for services that weren’t agreed upon beforehand. CU Members Mortgage is not excelling in customer reviews, or in ratings and awards.

CU Members Mortgage’s Ratings and Awards

To learn more about the reputation of CU Members Mortgage, explore the ratings and awards attributed to the company. Discover what industry sources have to say about the quality of their services and the satisfaction of their customers. In addition, explore the various awards and recognitions they have received for their exceptional service in the mortgage industry.

Ratings from Industry Sources

CU Members Mortgage’s Performance Indicated by Industry Credibility

Many esteemed institutions give CU Members Mortgage their stamp of approval. Check out the ratings and achievements from major industry sources in the table below.

Institution Rating
BauerFinancial 5-Star
Credit Union Journal Best Mortgage Lender
Callahan & Associates Top 300 Credit Unions

CU Members Mortgage is praised for more than just dependability and convenience. Did you know they also hand out great mortgage loan rates? Since 1982, they’ve been a reliable partner to credit unions.

CU Members Mortgage is a top-notch choice according to respected industry sources. They keep raising the bar with their performance over time. CU Members Mortgage has earned more awards than a famous musician. But without all the theatrics and crazy costumes.

Awards and Recognitions

CU Members Mortgage has earned many accolades for their exceptional services and contributions to the mortgage industry. They won the 2021 Ellie Mae Hall of Fame award and have been named Fannie Mae STAR Performer multiple times. Moreover, they were deemed one of the “Best Places to Work” by the San Antonio Business Journal in 2020.

In addition, independent organizations have consistently ranked CU Members Mortgage as one of the top mortgage lenders in the country. They offer excellent customer service and tailored mortgage solutions. Plus, their commitment to excellence is unparalleled.

For those in need of a reliable and trustworthy mortgage provider, look no further than CU Members Mortgage! Their track record of recognition and customer satisfaction speaks for itself. They are committed to providing personalized mortgage options that fit individual needs and budgets. So, go ahead and put your trust in CU Members Mortgage – they won’t disappoint!

How to Apply for a Mortgage with CU Members Mortgage

To apply for a mortgage with CU Members Mortgage and get it approved smoothly, you need to take care of certain aspects. The process can seem daunting, but with the right preparation, you can make the process much easier. In this section, we will discuss some tips to help you through the pre-qualification and pre-approval process, the required documents, and the application process.

Pre-Qualification and Pre-Approval Process

Before applying for a mortgage with CU Members Mortgage, go through the preliminary check process to confirm financial compatibility. This includes looking at your credit report and finding a loan amount that fits your budget.

Next come pre-qualification and pre-approval steps. Pre-qualification provides an estimate of mortgage affordability by checking income, credit history, and debt-to-income ratio. Pre-approval, on the other hand, needs more documentation confirmation.

Be sure the documents you submit, such as tax returns or employment forms, are accurate. This will help avoid any delays or rejections.

Pro Tip: Monitor the lender’s deadlines to accelerate the process and secure approval in time. Organize your paperwork, or else you may end up with a mortgage just as chaotic as your filing system.

Required Documents

When applying for a mortgage with CU Members Mortgage, be sure to have all the correct documents! Prepare the following:

  1. W-2s, pay stubs, and tax returns: your proof of income.
  2. Bank statements: a breakdown of assets and debts.
  3. Credit Report: a summary of your credit history.
  4. Government-issued ID: e.g., passport or driver’s license.

Other documents may be necessary, depending on the type of loan. Don’t forget to check before submitting. Missed deadlines or incomplete paperwork can mean missing out on great deals – so double-check to ensure success! Don’t let the opportunity for dream home ownership slip away!

Application Process

Apply for a CU Members Mortgage with an easy and fast process. Start by filling out the online form and giving all the required documents. The lender will check your credit score, financial history, and debt-to-income ratio to decide if they can give you the mortgage. More information may be asked.

To increase your chances of approval, have all documents ready and make sure your credit rating is excellent. This includes paying off debts and fixing errors on your credit report.

Check out the different loan programs CU Members Mortgage offers so you can pick the best one for you.

CU Members Mortgage has a great reputation for quality service and good rates. They are a top choice for lending services across the US.

Their amazing customer service makes the mortgage application process feel like a movie’s exciting plot twist.

CU Members Mortgage’s Customer Service

To learn more about CU Members Mortgage’s customer service, you need to know how to contact them and when they’re available to assist you. This section will help you find the solution by introducing three key sub-sections: contact information, hours of operation, and customer support availability.

Contact Information

CU Members Mortgage provides multiple ways to contact them. You can:

  • Call their toll-free number for mortgage inquiries.
  • Schedule a phone appointment with a loan officer.
  • Email customer support for general questions or concerns.

Also, they have FAQs and an online chat feature.

Before attempting to communicate, it’s best to have your loan number and account info ready. Review available resources first, then reach out for help if needed. CU Members Mortgage’s customer service team is available to make you feel like a VIP – even at 2 am!

Hours of Operation

CU Members Mortgage’s Availability

CU Members Mortgage is accessible to their clients from Monday to Friday. Here are the timings:

  • Monday – Thursday: 8:00 AM ET to 8:00 PM ET
  • Friday: 8:00 AM ET to 6:00 PM ET

If you need help, call or email them during these hours. They provide great customer service and try to solve any issues quickly.

Also, there are other support options available outside of the regular business hours. These include online resources, a “Frequently Asked Questions” section on their website, and a FAQ chatbot.

Worried about missing out? Leave a message with your contact information and the people at CU Members Mortgage will get back to you!
Except during their monthly staff nap time, CU Members Mortgage’s customer support is always available.

Customer Support Availability

CU Members Mortgage has excellent customer support! They provide reliable and easily accessible services such as phone lines, emails, and online chat. These are available during the company’s work hours.

Plus, they have a skilled team of professionals. They give clear documentation and step-by-step guides. This ensures all customers get the help they need.

On their online platform, they have a detailed list of FAQs. This means customers can find solutions to their issues without having to contact the support team.

Customers can take advantage of different communication channels for help. Or, they can use the helpful resources on the website for DIY problem-solving.

With CU Members Mortgage, customers can have a stress-free experience resolving mortgage inquiries!

Final Thoughts on CU Members Mortgage

CU Members Mortgage‘s services are remarkable! Their skills to meet every individual’s loan needs is remarkable. Moreover, their customer service and availability in different areas have given them a good name.

Something that separates them from the rest is their commitment to teach potential buyers about the house-buying process, for better decision-making. Additionally, their website with user-friendly tools offers smooth navigation.

They have won several awards due to their outstanding services. Their reliable lending practices have made them a socially responsible company.

In conclusion, we strongly advise CU Members Mortgage as a dependable loan provider who puts customers’ needs first.

Frequently Asked Questions

1. What is CU Members Mortgage?

CU Members Mortgage is a mortgage lending company that specializes in working with credit unions and their members to provide personalized home loans at competitive rates.

2. How do I apply for a mortgage through CU Members Mortgage?

You can apply for a mortgage through CU Members Mortgage by visiting their website and filling out an online application. Alternatively, you can contact a loan officer directly to begin the application process.

3. What types of mortgages does CU Members Mortgage offer?

CU Members Mortgage offers a variety of mortgage types, including fixed-rate mortgages, adjustable-rate mortgages, jumbo loans, and government-backed loans such as FHA and VA loans.

4. What do customers think about the service provided by CU Members Mortgage?

CU Members Mortgage has received positive reviews from many customers for their friendly and knowledgeable loan officers, competitive rates, and efficient loan processing. You can find reviews and ratings from CU Members Mortgage customers online.

5. Does CU Members Mortgage offer refinancing options?

Yes, CU Members Mortgage offers refinancing options for existing mortgages. You can speak to a loan officer to discuss your refinancing options and see if you are eligible for a lower interest rate or better loan terms.

6. How can I contact CU Members Mortgage if I have questions or concerns?

You can contact CU Members Mortgage by phone, email, or by filling out a contact form on their website. They also have a frequently asked questions section on their website with answers to common questions about their services.

Jeremy Toronto

Jeremy Toronto

Jeremy has working in the mortgage industry since 2013. Really loves to research and give advice to new homeowers when it comes to one of your biggest purchases (your home!) As a property investor and having took the test NMLS has a unique insight into refinancing and getting a mortgage for new homeowners. When not working I like to hike, fish and collect insects (I know wierd right?).

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